Rosa’s Pizza Privacy Policy and SMS Messaging Terms
Rosa’s Pizza respects your privacy. This policy explains how we collect, use, and share personal information when you visit https://rosaspizzaonline.com, place an order, contact us, or subscribe to our text messages.
Personal Information We Collect
We may collect information you provide, including your name, email address, phone number, billing or delivery address, order details, and communications with us.
When you visit our website, we may collect device and browsing information, including your IP address, browser type, pages viewed, and interactions with our website, through cookies and similar technologies.
If you opt in to text messaging, we may collect your mobile phone number, consent records, messaging preferences, and messages exchanged with us.
How We Use Your Information
We use personal information to:
- Process and fulfill orders.
- Provide order confirmations, pickup or delivery updates, and customer support.
- Respond to questions and requests.
- Improve our website and services.
- Prevent fraud and protect our business and customers.
- Send promotional communications consistent with your consent and preferences.
- Maintain records of SMS consent and honor opt-out requests.
Sharing Your Information
We do not sell your personal information. We may share information with service providers that help us process payments, fulfill orders, operate our website, and provide customer support, as necessary to perform those services.
We may also disclose information when required by law or when necessary to protect our rights.
Mobile information and SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or transfer text messaging opt-in data or consent.
We may share information with service providers that support our SMS program solely as necessary to deliver messages and operate the program. These providers may not use that information for their own marketing or promotional purposes.
Other sharing provisions in this policy do not authorize the sharing of mobile information or SMS consent for third-party marketing.
SMS/Text Messaging Terms
Program description: By opting in to Rosa’s Pizza text messages, you agree to receive messages within the scope of your consent. These may include order confirmations, order status updates, pickup or delivery notifications, and customer-service communications. If you separately opt in to promotional messages, you may also receive special offers, discounts, and other marketing messages.
Consent: Providing your phone number or placing an order does not, by itself, enroll you in promotional text messages. Promotional texts require your affirmative consent. Consent to receive marketing text messages is not a condition of purchase.
Message frequency: Message frequency varies depending on your orders, interactions, and subscriptions.
Message charges: Message and data rates may apply. Contact your wireless provider for details about your plan.
Opting out: You may unsubscribe at any time by replying STOP to a text message. You may receive one final confirmation message. After that confirmation, you will receive no further messages from that program unless you opt in again.
Help: Reply HELP for assistance, email pizza@rosaspizzaonline.com, or call (509) 235-5678.
Delivery: Message delivery depends on your wireless carrier and network availability. Carriers are not liable for delayed or undelivered messages.
Privacy: Information collected through our text messaging program is handled according to this Privacy Policy.
Cookies and Tracking Technologies
We may use cookies and similar technologies to support website functionality and understand website usage. You can manage cookies through your browser settings. Disabling cookies may affect certain website features.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, and meet applicable legal requirements. We may retain SMS consent and opt-out records to document permission and honor unsubscribe requests.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and retention obligations. To stop text messages, reply STOP.
Children’s Privacy
Our website and text messaging program are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address it.
Changes to This Policy
We may update this policy periodically. Updates will appear on this page with a revised “Last updated” date.
Contact Us
Rosa’s Pizza
1706 2nd Street
Cheney, WA 99004
Email: pizza@rosaspizzaonline.com
Phone: (509) 235-5678